Comments on: Comcastic Update http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/ I will not fix your computer. Tue, 04 Aug 2020 22:34:33 +0000 hourly 1 https://wordpress.org/?v=4.7.26 By: Terminally Incoherent » Blog Archive » The Difference Between Comcast’s Corporate and Residential Tech Support http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-5511 Fri, 03 Aug 2007 16:14:00 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-5511

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]]> By: Luke http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1354 Tue, 17 Oct 2006 15:18:01 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1354

Wow… One would think that ASDL == more expensive == more money for the company. Usually the companies try to sell you the most expensive package they have. :P

Heh.. I guess this is what happens when you have a monopoly in the market. The service becomes crappy, and the company gets entangled in it’s own red tape, and beaurocracy to the point they can’t effectively do business anymore. But since they own the market, that doesn’t bother them one bit…

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]]> By: marty http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1352 Tue, 17 Oct 2006 06:44:43 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1352

No problems :)

No, they wouldn’t sell me ADSL because my lines were bad. They would sell me ISDN, but as part of the installation, they sent out a tech to fix my lines…

The tech asked “Why don’t you get ADSL instead?” which just about floored me, and then he called up the ISP side of the business, cancelled the ISDN install and ordered ADSL for me instead.

The “official” story is that the exchange was out of ports until after I ordered ISDN which just happened to be after new ports went in. Strange, cos on the phone they said it was “you have bad lines”.

Why would they do this? Because there isn’t a budget in ADSL installs, but there is for ISDN installs (that’s my guess, because otherwise it is due to little fairy godmothers that wave wands back at the telecom HQ)

marty

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]]> By: Luke http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1348 Mon, 16 Oct 2006 20:09:11 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1348

Heh… ISDN – the glorified dialup. :P

Wait… They wouldn’t sell you ADSL unless you bought ISDN? Why? I mean, if you were willing to buy ADSL from them anyway then what would be their reason not to sell it to you?

Oh, I fixed your italics things. I hope you don’t mind. :mrgreen:

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]]> By: marty http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1340 Mon, 16 Oct 2006 08:08:32 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1340

doh
Didn’t close <i>.

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]]> By: marty http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1339 Mon, 16 Oct 2006 07:59:22 +0000 http://www.terminally-incoherent.com/blog/2006/10/16/comcastic-update/#comment-1339

The only place where you can get more suck than that, is at an imaginary Asian whorehouse on the “sukee sukee five dollah” night.

I lol’d.

I’m in Aussieland, where our monopoly telecom provider (technically there is competition, but since they own all the cables in the roads I don’t know where the competition is) told me repeatedly that ADSL was unavailable. Until I ordered ISDN (gah!) instead, in which case they could suddenly upgrade my line to better copper and provide ADSL.

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