There’s always going to be some pain switching OSs and people whining about not dealing with change. To some extent, that’s the bulk of the home users complaints. Businesses, on the other hand, often run software that can’t run on the new OS. Huge, behemoth software that has to be vetted to business levels, not consumer levels. When a business complains there’s a bit more weight behind it.

Sure, technical home users that use windows want XP. But those same technical home users also want XP Pro. XP Home is crippled. I have a friend who sells whiteboxes as his side business – and all the whiteboxes going to non-technical users pretty much wanted vista. Yes, once they were received he did receive a fair few inquires as to whether they could be subsequently downgraded (this info from around the turn of the year, pre SP1 days), but most of his whiteboxes to non-technical people started out as Vista, despite him suggseting XP.

I think you may be confusing you knowing what is best for a home user as compared to what the home user personally wants. We know a good system has a consistent GUI, is secure, blah blah. Non-techies just know the adverts.

Nevertheless, this $99 charge is still the same cost as the Vista version – it’s not an extra cost.

@vacri: I agree with Steve on this. While users may say they want the “newest” OS (cause you know – newer == better) they don’t actually want to learn new things. The differences between XP and Vista UI are actually huge in certain places.

For example, we had a document on our intranet titled “How to set up VPN”. It was written for Win 2000 back in the day, then slightly tweaked to also work on Win XP and 2003. Now it has two completely separate sections – one for 200x/XP and one for Vista.

When you switch people to Vista it’s almost as switching them to Linux or Apple. Everything looks different and alien, they can’t find their files and new and scary warnings keep popping up all the time asking for permissions and etc.

@vacri: I disagree. Most home users want something familiar. If they have XP at work, they want it at home. I know many home users who got Vista and complained because they couldn’t find anything. And don’t get me started on that horrendous Ribbon bar shit in Office. I mean, they even made it difficult to Print without clicking everywhere. Very non-intuitive.

You’ve missed something here. The base price is for Vista Home. It costs $99 to upgrade to either XP or Vista Professional.

The bulk of users who want XP in my experience is businesses, so I can understand Dell offering only one option to simplify – most home users seem to be attracted to ‘more eye-candy’ and ‘dx 10’ and ‘newest’… and don’t have procedures and preexisting training/software/whatever that need to be accounted for.

I never buy a PC from a vendor like Dell or HP…nothing “prepackaged”. I would rather build from scratch and install what I want (XP Pro, for now).

Time to press F6 is quite long, and the floppy need not be ready. The load and install of the drivers actually takes place much later. Pressing F6 simply means that you need drivers.

I have configured a boot CD with nLite some weeks ago, and it was quite easy to include the SATA drivers for a number of mainboards.

And I wouldn’t recommend setting SATA to compatibility mode. The performance impact is measurable, and you give up some specific features SATA borrowed from SCSI, like NCQ.

German c’t magazine described a way to switch from IDE to AHCI mode some weeks ago, it’s quite simple to do it later. You need the SATA driver twice, and you need to know how to tweak the registry so that it’s getting found during boot time.

I had always thought MS gave the downgrade license for free, like a one-to-one exchange thing. But at $99, it smells of Dell taking advantage of the hordes of people for wanting to do so.

All hail capitalism! Where there’s demand, there’s always assholes that will take advantage of it!

On a side note, those SATA hdds that you were talking about requiring drivers is because in the BIOS, it is set to “ACHI” mode. Setting it back to “IDE” mode does not require any slipstreaming or quick-press-F6-before-we-lose-it-wheres-the-floppy-get-ready scenarios. My company also issues Dell machines and switching it back to IDE helps when reinstalling the OS to whatever we require them to.

I remember a recent press release by Micro$oft and they said that you *always* are entitled for a free downgrade, no matter which vendor you choose. This has ever been so since they released Windows. If you bought Windows XP you were entitled to run Windows 2000, and so on.

I remember a customer more than 10 years ago who couldn’t run Windows/386 because of some mainboard issue, and Micro$oft happily replaced the disks with the Windows/286 version for free (in Germany).

This “downgrade fee” is just a way to make more money.

I can speak for Microsoft, but I think it’s Dell that’s doing this. I recently had a client purchase this “downgrade” before talking to me about it. And when I went to setup the computer, you could tell it was nothing special. But the amazing part was the fact that it SHIPPED with XP, but it had a VISTA COA on the back. It came with a Windows XP SP3 slip streamed CD as well as the Vista Business CD. To me, it totally felt like Dell was just doing it to get extra money. I heard also from a friend at MS, that Dell pays about $5-10 per license regardless of whether it’s home or prof. Anyway, it’s early and now I’m rambling and need to get to work.