@ Luke Maciak:
Yeah it’s amazing how people can create mass hysteria without even trying to determine if there even is a problem. I worked for a small local government institution for a few years. My main occupation was to prevent my coworkers from defacing the website. Whenever I thought of new things to guide them toward better understanding this strange digital beast I’d ask the director to include it in his weekly updates :D This actually worked for a while!

@ Sameer:

In my experience no one ever reads emails from the IT department. Or internal office memos for that matter. Few months ago my employer changed to a different payroll company. They sent out not one, not two but about six reminder emails about it that went along the lines of “don’t freak out, but your next pay-stub will look different”.

Half the company flipped their shit of the pay date. The admin staff who were fielding the phones that day were ready to quit – the folks who called them were either panicking, crying or full on raging and had to be talked off the ledge. I was like “Welcome to my world – this is how we in IT feel like every day”. :P

That blogpost was downright rude! Sure, they’re probably right but still. On the other hand one could argue that ignoring emails from your IT department is just as rude. I guess they live in mutual contempt. Sounds like a fun place to work!