Although I will admit that I have heard a lot of these at one point or another, most of the people I work with understand the reasons for something denied them or something gone wrong when explained in a friendly manner.
We all have different interests and skills and I work with incredibly smart people, all who have skills and knowledge in other areas of business, that I can’t even begin to fathom. My job is to make sure that these people can do theirs in the easiest and best way possible.
I will say that the disdain Aaron shows for IT people is very ignorant and frankly he is very much an ass. Fat nerds in basements? Seriously? Grow up. This sounds like a 16 year old kid and not someone in management or any kind of higher position in any business.

Another thing is number 1 and 100. Hit right on the spot. Sometimes it is a virus but if you look around the internet or ask someone who would like to pretend to know of IT, then 99% of any issue is virus related. It has become everyones favorite non-answer on forums.

i think this list should gave more pst and dl related stories. i find these the most annoying ones :)

[…] Most answers to Klink's questions will be found here: 100 Most Frequently Asked Help Desk Questions and Answers | Terminally Incoherent […]

So many times I have been asked questions just like these. Thank you for giving me a good chuckle!

A few days ago a family member brought me a netbook to repair. I turned it on and commented, “This won’t even start Windows”. Reply: “I don’t use Windows, I use eBay”.

Yep, this just went up outside my cube :D

oh man for those of you who didn’t find this funny I say to you “lighten up francis” it is very funny and I can say I probably at one time or another said some pretty dumb things to my IT guy. So I am not only laughing along with you but at myself too.
thank you,
Dawn

Here’s a priceless quote from a favorite client of mine, concerning one of his own employees: “You can make something fool proof, but you can’t make it damn-fool proof!”

High schools can be very, very painful when working at the Help Desk.

Though one amusing experience was a teacher created a quiz slideshow on sex, consenting and safe sex. The slides were poorly set up and wouldn’t go where needed when selected, so we had to go through each slide and answer, properly setting them up.

Fun to mess around with the students at points though.

@ Aaron:

lolol Aaron, talk to us like that in real life and we’ll show your wife where you hide your porn. Including the one with goats.